Privacy Policy

Last updated: 5th of March 2026

Euro Candy Box respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or place an order on our website.

1. Data Controller

The data controller is Euro Candy Box.
Contact email: info@eurocandybox.com

2. Personal Data We Collect

We may collect the following information:

Identity data (name, surname)
Contact data (email address, phone number)
Delivery and billing address
Order details (products purchased, order history)
Technical data (IP address, browser type, device information)

3. Why We Collect Your Data (Purposes)

We use your data to:

Process and deliver your orders
Manage payments and prevent fraud
Provide customer support and handle returns/refunds
Comply with legal and accounting obligations
Improve our website and user experience (analytics, where applicable)

4. Legal Basis (GDPR)

We process your personal data based on:

Performance of a contract (to fulfill your order)
Legal obligations (invoicing, accounting)
Legitimate interests (website security, service improvement)
Consent (for optional cookies/marketing where required)

5. Sharing Your Data

We do not sell your data. We may share it only with trusted third parties necessary to operate our services, such as:

Payment service providers
Shipping carriers (e.g., Bpost, DHL)
Hosting and technical service providers
Analytics providers (only where applicable and in accordance with cookie consent rules)

6. Cookies

Our website may use cookies to ensure proper functionality and improve your browsing experience. Some cookies are necessary for the website to work, while others (analytics/marketing) may require your consent depending on your location and applicable laws.

You can manage cookie preferences through your browser settings and, where available, through our cookie banner.

7. Data Retention

We keep personal data only for as long as necessary for the purposes described above and to comply with legal obligations (e.g., accounting and tax requirements).

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to processing or request restriction
Request data portability
Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at: info@eurocandybox.com

9. Security

We take appropriate technical and organizational measures to protect your personal data. Our website uses SSL encryption to secure data transmitted online.

10. Contact

For any privacy-related questions, please contact us at: info@eurocandybox.com